FAQs - Getting Started

Useful information to help plan your Bed and Breakfast experience

Who we are

We are a small company and the owners have experience of running B&Bs. We first published our brochure 30 years ago, followed by the website ten years later.

The company has become well established over the years and still retains the personal service on which we have built our reputation. See what others are saying about us.

We hope you find our website easy to navigate and the homes easy to contact.

You can easily contact the B&B hosts direct to make your booking. If you prefer, we offer a booking service and can provide bespoke tours.

Where are the B&Bs?

The B&Bs are throughout the British Isles – England, Scotland, Wales and Ireland. To find a B&B in the location you wish to visit, please click on the relevant area on the interactive map. You will then have a wide selection of towns in each region. Choose a town, and B&Bs within 15 miles will be listed.

Alternatively, if you know the brochure reference number of the B&B, you can enter this in the Keyword Search box on the homepage.

Which B&B shall I choose?

Each offers something unique – please read the description to get the “feel of it”. Some may be peacefully situated in the countryside, others may be convenient for town centres, some may be more suited to families, or offer facilities for the less mobile, while others offer superior accommodation for couples treating themselves to a weekend break.

Are they Tourist Board graded?

All of the B&Bs on our website have been personally inspected by our organisation (BBNW graded) to check that they are up to the high standard that we would expect, indeed places where we ourselves would love to stay.

In addition, many  of our B&Bs have gained accreditation through other professional organisations, for instance AA or Visit Britain assessment gradings. Star ratings are awarded based on the quality of facilities, services and hospitality provided. We do not insist that they are graded by these organisations as we have our own high standard of inspection and all must meet our criteria.

How much will I have to pay?

The prices shown are PER PERSON PER NIGHT for bookings made direct with the hosts and are based on two people sharing a double or twin room per night. The rates include all taxes and, unless otherwise stated, full cooked breakfast.

The single occupancy rate of a double/twin room is also shown.

Bookings made through our on-line booking service will include a booking fee of 10-15% (minimum £10.00)  in the price quoted to you.

How do I check availability?

Some B&Bs maintain an availability calendar which is shown in the contact details on their listing – next to their telephone number and email details.

Please consider contacting the B&B direct to obtain the best price.

Do I need to book ahead?

The majority of our B&Bs are private homes with 2-3 bedrooms. Do not leave it too late to book, particularly in the notoriously busy months of July and August when it is essential to book ahead. See Travel Tips for Bank Holiday dates.

PLEASE NOTE THAT MANY B&BS WILL NOT ACCEPT ONE NIGHT BOOKINGS AT WEEKENDS AND PEAK PERIODS.

Please click on “How To Book” to see how to make your reservation.

When should I arrive?

When you make a booking you will be asked to give your expected arrival time. If you are delayed please telephone and advise your host or, if you haven’t paid in advance, THEY MAY RE-LET THE ROOM! Most hosts expect you to arrive between 1700-1900 hours.

…and depart?

You will be expected to leave after breakfast on the day of departure. The time may vary but will generally be before 10.30am. The majority of B&Bs will allow all day access for guests staying more than one night but please check and do remember that you are in a private home and not a hotel.

Can I pay by credit card?

Many of our B&Bs are able to accept credit cards. If this is important to you, please check with the host at the time of booking. Bed & Breakfast Nationwide can accept debit or credit cards, via PayPal, when booking with our online booking service.

What happens if I cancel?

Contact the B&B as soon as possible if you need to cancel, in order to give the host the best chance to re-let the room. Please remember a booking is a contract under English law. If you cancel, the host will try to re-let the room, but if they are unable to do so you are liable to pay some payment. Each B&B has its own cancellation policy – if you book direct please ask the host about this.

For bookings made through the Bed & Breakfast Nationwide Booking Service, please see our cancellation policy in “How to Book”.

WE STRONGLY ADVISE THAT YOU TAKE OUT HOLIDAY CANCELLATION INSURANCE.

What about bathroom facilities?

Bathroom facilities are either shared, ensuite or private and are listed in the description. If you have a particular preference please enquire at the time of booking.

ENSUITE FACILITIES include a bath/shower room with access directly from the bedroom.
PRIVATE FACILITIES include a bath/shower room exclusively for the use of one bedroom but located on the landing nearby.

Where ensuite or private facilities are NOT mentioned, the bath/shower room will be shared with other guests and (very occasionally) with the host family.

Do any B&Bs offer WiFi facilities?

For a list of homes that offer WiFi access please click here.

Are children welcome?

Many B&Bs welcome children and usually have special rates for children, particularly if a family room is available. Some are more suitable for children than others – please read the description for each home. If a cot or highchair is needed please ask at the time of booking.

Is B&B suitable for the less mobile?

Some of the B&Bs have special facilities for the less mobile. Many others have ground floor rooms. Please check with the host regarding steps or parking difficulties. For a list of those with special facilities click here.

What about pets?

Many B&Bs have resident cats and dogs. If you are allergic to them please make sure at the time of booking that the B&B is suitable for you. Visiting dogs are welcome at many – but it is essential to confirm this with the host. Click here for a list of B&Bs who welcome dogs.

Are evening meals available?

Where dinner is available, this ranges from traditional, plain fare to sumptuous dinners. Remember to ask for the cost when you book. MOST HOSTS REQUIRE AT LEAST 24 HOURS NOTICE. If an evening meal is not provided the host will be pleased to recommend a pub or restaurant in the area.

What about sitting rooms?

Many of our B&Bs have sitting rooms for guests or you may even be invited to join the family for the evening. Where a sitting room is not provided there may be a television and comfortable chairs in your bedroom. If this is important please check with your host.

What drinks are provided?

The majority provide tea or coffee making facilities in the bedrooms or sitting room. Where this is not so, they will provide tea or coffee on request.

What about alcoholic drinks?

A few have residential licences to sell alcohol. Most B&Bs without a licence are happy to permit guests to bring their own wine to have with meals, but you must ask permission.

Am I allowed to smoke?

Smoking is banned by law in all public places in the UK and this includes B&Bs.

Is there always easy parking?

Most B&Bs in the countryside have ample private parking. For those in towns and city centres, if off street parking is required, it is important to ask your host first.

Are B&Bs open at Christmas?

Most are closed over the Christmas period. There are a few that do special “all in” Christmas breaks – these must be booked well in advance.

Do not expect to find accommodation if you have not booked – and please remember that in England there is no public transport on Christmas Day and restaurants may be fully booked some time in advance.

Do any B&Bs have facilities for my horse?

Several have grazing and/or stabling for you to bring your horse. Click here for a list.

Do B&Bs cater for special interests?

Some have gardens of special interest. Click here to see them.
Some provide special interest courses. For details click here.

Are any of the B&Bs historic?

Some of them are very old, and have very interesting histories. If a B&B is stated “listed”, “Grade II listed” or, “Grade I listed” they are registered as being of special interest – “Grade I” listed being the highest. There are planning controls on these to preserve their character, so alterations to the structure is restricted.

Are any near airports or ferryports?

There is a choice of homes for travellers wishing to spend the first or last night near to their point of arrival or departure.

For B&Bs near major airports click here
For B&Bs near major ferryports click here

What if I have a complaint?

We hope you will not have cause to complain but in the unlikely event that you do, please try to settle the matter with the host at the time. It is always better to give the host a chance to put things right than complain to us later. We endeavour to respond to all complaints within 5 working days.

Anything else?

The hosts are there to help, so please discuss any requirements. Many have details of local attractions and places of interest to help you enjoy your stay. Many offer extra services, such as a pick up service from the nearest railway or bus station or airport.

Finally, remember you are staying in a family home and enjoying the benefits of that. Every B&B is different and provides a unique experience. All B&Bs have different ways of doing things and that is the pleasure of staying in a home rather than an hotel. Please do not forget however that, unlike an hotel, there are no employed staff on-call 24 hours a day, and if you arrive unexpectedly your host may not be there.

Travels tips

Additional  information to help you plan your trip

Terms and Conditions

To see the Terms and Conditions of this website click here.

Join Us